Privacy Policy

We prioritize your privacy and are dedicated to safeguarding your personal information at all times.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name.
  • Email address.
  • Contact number.
  • Mailing or billing address.
  • Payment and billing details.

b. Communication Data

  • Emails, support inquiries, and feedback submitted to us.
  • Phone or messaging communications with our support or sales teams.

2. Purpose of Data Collection

Your information is collected and used for the following purposes:

  • To provide, operate, and maintain our products and services.
  • To process inquiries, transactions, registrations, and payments.
  • To provide technical support and customer service.
  • To communicate service updates, notices, or changes.
  • To improve our software platforms, website, and user experience.
  • To conduct analytics, audits, and internal reporting.
  • To send marketing materials where consent has been given.
  • To comply with legal and regulatory obligations.

3. Disclosure of Information

We do not sell or trade your personal data.

We may share your information with:

a. Service Providers

Trusted third parties who assist us in:

  • Payment processing.
  • Website hosting.
  • Data analytics.
  • IT and software support.
  • Email communication services.

b. Legal Requirements

Your information may be disclosed if required by law, regulation, or government authority.

c. Business Transfers

In the event of mergers, business restructuring, acquisition, or sale of assets, your data may be transferred as part of the business process.

All parties receiving your personal data must observe confidentiality and data protection obligations equivalent to ours.

4. Cookies

We use cookies to enhance website functionality. You may manage or disable cookies in your browser settings; however, this may impact certain website features.

5. Data protection & Security

We implement reasonable physical, electronic, and administrative safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no system can be guaranteed 100% secure.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or to meet legal and regulatory obligations. When data is no longer required, it will be securely deleted or anonymized.

7. Your Rights

You are entitled to:

  • Request access to your personal data.
  • Correct or update inaccurate information.
  • Request deletion of your personal data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Object to certain data processing activities

Requests can be submitted using the contact details below.

8. Third-Party Websites

Our platforms may contain links to third-party websites. We are not responsible for the privacy policies or practices of external sites. Please review their privacy notices independently.

9. Children's Data

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If such data is identified, it will be removed promptly.

10. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect updates to our practices, services, or legal obligations. The latest version will always be available on our website. Continued use of our services indicates acceptance of any changes made.

11. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

Revnology Group (M) Sdn. Bhd.